Website and web application support
We maintain websites and web applications after launch: fixes, CMS and framework updates, performance, security and the small changes a live product needs every month. Including projects written by other developers.
When you need website support
Most sites do not fail all at once. They get slower, fall behind on updates and collect small problems until something breaks at the worst moment.
- The agency or freelancer who built the site is no longer available
- The CMS, plugins or framework have not been updated for years
- Pages are slow and search traffic is dropping
- The site was hacked or shows spam you did not add
- There is a queue of small changes and nobody to do them
- Forms, payments or integrations stopped working and nobody noticed for days
What's included
Takeover audit
Before supporting a site built by others, we read the code, check the hosting and deployment and list what is broken or risky. You get a written report and an honest estimate of what support will involve.
CMS and framework updates
WordPress core, plugins and themes, Laravel, Yii and other frameworks, plus PHP and JavaScript dependencies. Updates are tested on a copy before they reach the live site.
Bug fixes
Broken forms, checkout errors, layout problems in new browser versions and integrations that stopped responding. Every fix comes with a note on what caused it.
Performance
Slow queries, heavy pages, caching, image formats and Core Web Vitals. We measure before and after, so you can see what actually changed.
Security
Vulnerable plugins and libraries, admin access, malware cleanup and injected spam links. After a cleanup we close the hole the attack came through, not only the symptoms.
Small improvements
New pages and blocks, forms, integrations and admin features: the routine work that never justifies a separate project.
Taking over a site from another developer
Sites built by others often have custom changes inside plugin files, no version control and nobody who remembers how updates are deployed. We start by moving the code into a repository, setting up a staging copy and reading the custom code, hosting and deployment. Then you get a report: what is broken, what is risky and what can wait. If rebuilding a part costs less than supporting it, we say so at the start rather than after a year of patching.
- Code in a repository, with a history of every change
- A staging copy for testing changes safely
- Report on dependencies, custom code and known vulnerabilities
- Priorities for the first months of support
Updates without breaking the site
Postponed updates are the most common reason sites get hacked or break without warning. We update regularly and in small steps: first on a staging copy, then on the live site after checking the key pages, forms and payments. When a plugin or library is abandoned by its author, we replace it before it becomes a security problem.
- Regular update cycle instead of emergency upgrades
- Key pages, forms and payments checked after each update
- Abandoned plugins and libraries replaced in time
- A rollback plan for every update
Security and cleanup after a hack
A hacked site often looks normal to its owner: malicious code hides in files named like core components, and spam links are shown only to search engines. We find and remove the injected code, close the vulnerability it came through and check search engine data for lasting damage. Then we set up the monitoring that would have caught it earlier.
- Malware and injected content removed
- The entry point found and closed
- Passwords, keys and admin accounts reviewed
- Search engine warnings and spam pages cleaned up
How website support starts
Access and audit
You give us access to the code, hosting and admin panel. We review them and send a report on the site’s condition.
Scope and price
We agree what is covered, the response time and a monthly volume of small changes.
Setup
Repository, staging copy, backups and uptime monitoring are set up, and the urgent issues from the audit are fixed.
Monthly work
Updates, fixes and improvements within the scope, with a report on what was done and what needs attention next.
What we work with
CMS and e-commerce
- WordPress
- WooCommerce
- Elementor
- Drupal
Backend
- PHP
- Laravel
- Yii2
- Ruby on Rails
- Node.js
- Python
Frontend
- JavaScript
- Vue.js
- Nuxt
- React
Tools
- Git
- Google Search Console
- Lighthouse
Ways to work with us
Monthly support plan
A fixed monthly scope: updates, monitoring, fixes and an agreed volume of small changes.
Dedicated developers
Developers assigned to your web product, handling support and new features in one flow.
Hourly or fixed task
A one-off audit, a hack cleanup or a batch of changes, billed by the hour or as a fixed-price task.
Reviews
We treat each client and his project with love.
Revol team continues to streamline the client’s development capabilities through their high-quality work and reliable support. They communicate effectively and exhibit a strong understanding of the client’s needs and business.
Tomas
The work from Revol, have fully met expectations and satisfied the client. Their fresh approach and ability to remain available for support have been valuable assets. Customers can bring them on for a communicative, client-oriented team to achieve their goals with.
Andrey
Frequently asked questions
Can you support a site built by another agency?
Yes, that is the most common case. We start with an audit of the code, hosting and deployment, and agree a scope only after we know what we are taking on.
Do you only work with WordPress?
No. WordPress and WooCommerce are common, but we also support custom web applications on Laravel, Yii2, Ruby on Rails, Node.js and other stacks, including their admin panels and APIs.
Our site was hacked. What happens first?
We assess the damage and look for a clean backup. Removing the malicious code, closing the vulnerability and cleaning up search engine warnings are done as one piece of work, and the timing depends on the size of the site.
What if the site is too old to support?
The audit will show that. Sometimes updating in steps is realistic, and sometimes a rebuild costs less than a year of support. You get both options with estimates and make the choice yourself.
Do you also look after the hosting and server?
Server administration is a separate service. If your site runs on a VPS or a dedicated server, website and server support are usually combined, so one team is responsible for both.
How is website support priced?
Usually as a fixed monthly scope agreed after the audit. For occasional needs, such as a single update or a cleanup, we work by the hour or at a fixed price per task.
Tell us about your project
Describe the task in a few lines. Within one working day we reply with questions or a first view on scope and cost.
Prefer email or a call?
welcome@revolsource.com
+38 097 662 23 20
Revol Software OÜ, Tallinn, Estonia. Our team is distributed around the world.
Join our team
Send your CV to career@revolsource.com