Business Process Automation Services
We find the manual work that keeps your team busy, connect the systems it runs between and automate it with n8n, Make, Zapier or custom code, so people spend their time on work that needs a person.
Signs a process is ready for automation
The best candidates are boring: the same steps every day, data copied from one screen to another, and mistakes that only show up at the end of the month.
- Leads from the website, ads and email are entered into the CRM by hand, and some of them get lost or answered a day late
- Orders from the online store, marketplaces and the warehouse system do not match, and someone reconciles them in a spreadsheet
- Invoices, acts and reminders are prepared manually from data that already exists in the CRM or accounting system
- The weekly report for management takes a person a day to assemble from several exports
- New clients or employees go through the same onboarding steps, and every time something is forgotten
- Your team has outgrown a set of Zapier zaps or spreadsheets that nobody fully understands any more
What we automate and build
Routine audit
We sit with the people doing the work, map each process step by step and note how often it runs and how long it takes. You get a list of what to automate, in what order and with which tool.
System integrations
Connections between CRM, ERP, accounting, e-commerce, payment systems, email and messengers through their APIs and webhooks. Data is entered once and appears everywhere it is needed, with error handling when one side is down.
No-code workflows
Automations on n8n, Make or Zapier for processes that change often and need to be adjusted without a developer. We document each workflow and hand over access so your team can see and edit what runs.
Internal tools and admin panels
Custom admin panels, back-office systems and lightweight CRM or accounting modules for processes that do not fit an off-the-shelf product. Built around how your team actually works, with roles and change history.
Dashboards and reports
Reports for management that collect data from several systems automatically and update on schedule. Sales, orders, payments and team workload in one place instead of five exports.
Bots and data collection
Telegram and other messenger bots for staff and customers, notifications and approvals. Parsers that collect prices, listings or public data from websites and feed it into your systems.
No-code or custom development: how we choose
n8n, Make and Zapier are the fastest way to connect popular services, and for many processes they are all you need. They become a problem when the volume grows, when the logic turns into dozens of branches, when a system has no ready connector, or when the monthly bill for operations starts to exceed the cost of a small service. n8n can also be self-hosted, which matters when data should stay on your own servers. We look at volume, complexity, data sensitivity and who will maintain the result, and often combine both: no-code for the parts that change, custom code for the core that has to be fast and reliable.
- A reasoned choice of tool per process, not one platform for everything
- Self-hosted n8n when data must stay in your infrastructure
- Custom services and APIs where connectors are missing or volumes are high
- Migration of overgrown Zapier or Make setups to something maintainable
Typical processes we automate
Most requests we get fall into a handful of patterns. Incoming leads are captured from forms, email and ads, checked for duplicates, assigned to a manager and answered with a first message. Orders are synchronised between the store, the warehouse and accounting, with stock updated in both directions. Invoices are generated from CRM deals, sent to the client and tracked until payment, with reminders. New clients receive the right documents, accounts and tasks without anyone assembling them by hand. Management gets a report every Monday morning that nobody had to put together.
- Lead intake and routing to the CRM
- Order and stock synchronisation between systems
- Invoicing, payment tracking and reminders
- Client and employee onboarding sequences
- Scheduled reports and alerts for management
Measuring the effect without inventing numbers
We do not promise a percentage of savings up front, because it depends entirely on your process. Instead we measure. Before the work starts we record how many times a process runs per week, how long one run takes, how many errors are found and how long it takes before a customer gets a response. After launch we track the same numbers, plus how often the automation fails and needs a person. That gives you a real figure for hours returned to the team and a basis for deciding what to automate next. When a process needs judgement, such as reading free-form emails or documents, the next step is an AI agent, which we cover on our AI integration page.
- A baseline: runs per week, minutes per run, error count, response time
- The same metrics after launch, from logs rather than estimates
- Failure alerts and a run history for every automation
- A clear view of which processes to automate next, including ones for AI agents
How we work
Process audit
Interviews and screen-sharing sessions with the people doing the work. You get a map of the processes, the baseline numbers and a prioritised automation list.
Solution design
For each process: which systems are connected, which tool is used, what happens on errors, who gets notified. You approve a short written design before we build.
Build and test
We build the workflows, integrations or internal tools and test them on real data in parallel with the manual process. Nothing is switched off until the automated version gives the same result.
Launch and training
We switch the process over, hand over documentation and access, and show your team how to check runs and fix simple issues themselves.
Support and next steps
We monitor failures, update integrations when a connected service changes its API, and report the measured effect. Then we pick the next process from the list.
Tools and technologies
Automation platforms
- n8n (cloud and self-hosted)
- Make
- Zapier
Custom development
- Python
- PHP / Laravel
- Vue.js
- MySQL
- REST APIs and webhooks
Systems we connect
- CRM and ERP systems
- Accounting and invoicing
- Online stores and payment systems
- Google Workspace and email
- Telegram and other messengers
Reporting and data
- Dashboards and scheduled reports
- Web scraping and parsers
- Spreadsheet and database exports
How we can work together
Fixed scope
One or several processes with an agreed design and result. Suits a clear task such as connecting the store to accounting or automating lead intake.
Dedicated team
A team that works through your automation list process by process and maintains what is already running. Suits companies with many systems and a growing back office.
Hourly
Audits, fixes to existing automations, small integrations and ongoing support. You pay for the time actually spent.
Related projects
See also: Business dashboards · AI integration · Web development · Server support · Website support
Reviews
We treat each client and his project with love.
Revol team continues to streamline the client’s development capabilities through their high-quality work and reliable support. They communicate effectively and exhibit a strong understanding of the client’s needs and business.
Tomas
The work from Revol, have fully met expectations and satisfied the client. Their fresh approach and ability to remain available for support have been valuable assets. Customers can bring them on for a communicative, client-oriented team to achieve their goals with.
Andrey
Frequently asked questions
Should we use n8n, Make, Zapier or custom code?
It depends on volume, complexity, data sensitivity and who will maintain it. Zapier and Make are quick for standard connections, n8n is more flexible and can run on your own server, and custom code makes sense for high volumes, unusual systems or core logic. We recommend per process and often combine them.
Our systems have no ready integration. Can you still connect them?
Usually yes. If a system has an API we work with it directly, and if it only exports files or sends emails we can use those. As a last resort we can read data from the web interface, although that is less reliable and we will tell you so.
What happens when an automation fails?
Every workflow we build has error handling and notifications: failed runs are logged, retried where it is safe, and reported to a named person. Nothing fails silently. You also get a run history, so you can see what happened to any specific order or request.
How do we know the automation was worth it?
We measure the process before we start: how often it runs, how long it takes, how many errors appear. After launch we compare the same numbers from the automation logs. You get real hours and error counts, not a promised percentage.
Can you take over automations someone else built?
Yes. We review the existing workflows, document what they do, fix what is broken and tell you what should be rebuilt. This is common with Zapier or Make setups that grew over several years without documentation.
Who owns the accounts and the code?
You do. Automation platform accounts, servers and repositories are registered to your company, and we work with the access you give us. If you decide to maintain everything in-house later, nothing depends on us.
Where does AI fit into process automation?
Classic automation handles structured data and clear rules. When a step needs reading free-form emails, understanding documents or deciding where a request should go, an AI agent can take it over inside the same workflow. We describe this on our AI integration page and often add it as a second stage.
Tell us about your project
Describe the task in a few lines. Within one working day we reply with questions or a first view on scope and cost.
Prefer email or a call?
welcome@revolsource.com
+38 097 662 23 20
Revol Software OÜ, Tallinn, Estonia. Our team is distributed around the world.
Join our team
Send your CV to career@revolsource.com